Director of IT Retail Systems (100% REMOTE)

REMOTE Permanent $225,000.00 - $275,000.00 / Annual


This position is ideal for individuals with high accountability, who are passionate about developing future leaders, have strong analytical and financial skills, great communication, a partnership mentality, and is comfortable turning facts into recommendations. The individual must be able to influence cross-functional business partners and effectively provide the technology point-of-view on complex business issues to senior management, team members, and partners. This role will be tightly coupled with eCommerce, Marketplace, and Player Support technical teams to ensure a solid omni-channel user experience.
Establish a technology vision and strategy for retail internal systems at scale, including international markets. Create and maintain a technical roadmap in conjunction with business needs and technical improvements

Lead strategic and operational planning for retail Internal Systems to achieve business goals.

Coordinate the evaluation, deployment, and management of current and future internal systems across the organization (POS, ERP, WMS, Build Shop, Finance, and their integrations)

Foster a product engineering culture within the team and establish best practices around discovery, prototyping, continuous and rapid testing, and learning, with a focus on delivering customer value

Partner with technology and product leadership to define, drive, and deliver internal services to power the brand's omni-channel sales experiences

Manage team budgets. Work with teams to project resource needs/gaps – short, medium, and long term

Manage vendor relationships and their associated contracts

Lead a growing team of developers. Provide career progression recommendations and feedback.

Build & hire talent to allow for team specialization and expansion

Establish team goals, objectives, and operating procedures that are in alignment with company goals.

Identify and evaluate new software automation tools to increase organization productivity

Record and report system issues and follow through until resolution. Conduct root cause analysis on outages.

Manage systems and software upgrades

Maintain and contribute to the company’s internal knowledge base/documentation


Bachelor's degree in Information Technology, Business Technology or a related field of study

10+ years of leadership experience in retail technology

Proven technology leader with experience building and managing highly engaged teams

5+ years of managing direct reports


About Criterion Executive Search, Inc.

For 41 years Criterion Executive Search has been recognized as one of the nation’s leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.

Our innovative individualized placement strategies allow us to match Information Technology professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.

You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.

Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

©2022 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.

Job Id Number : 9502
Staffing Industry : Information Technology
Contact Michael Decker in our Tampa, FL office for questions or to apply for the Director of IT Retail Systems (100% REMOTE) job today;

INS Insurance