Monitoring Tools Engineer (SysTrack)

Tampa , FL Permanent $80,000.00 - $125,000.00 / Annual


This job is in Tampa Florida or Coppell Texas (must reside in 1 of these 2 cities)
Hybrid work arrangement (2 days in office, 3 days work from home)
U.S Citizens and Green Card Holders will be considered

This is a job with a multi-billion dollar financial services firm with excellent benefits including 5 weeks of paid vacation to start

Ensure that processes and tools evolve from a proactive to reactive monitoring capabilities

Coordinate between support and engineering teams to ensure effective delivery of supervising services to the end-users

Minimizes client service interruptions through early identification and resolution of problems.

Trend analysis to ensure optimum performance for consumed services.

Ensures that change management and defined security procedures for all assigned systems are performed in accordance with client policies and procedures

Performs routine system assessments, develops reporting metrics, performs proactive and predictive analysis, documentation, testing, implementation, and ongoing support.

Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk

Supporting service delivery goals for operational performance of the monitoring systems including

Deployment of new products and services

Management of false positives and negatives

Configuration, release and change management

Implementation of core applications supporting supervising service support


Monitoring tools including SysTrack

6+ of Monitoring Tools Engineering

5+ years in Citrix Technologies.

Bachelor's degree in computer sciences or engineering

Hands-on support of hardware, software and OS layer of a Microsoft Windows environment, both physical and virtual, in a large enterprise environment.

Professional certifications in technologies from companies like Microsoft, VMware, and Citrix such as MCP, MCSE, VCP, CCA or CCEA is a definite plus

Relational databases, SQL query language, PowerShell, Microsoft SQL Server administration, and other related Microsoft Business Intelligence technologies (Reporting Services, Integration Services, Analysis Services)

End user computing and unified communication

Networking and VDI technologies

Solid project management and leadership skills


About Criterion Executive Search, Inc.

For 41 years Criterion Executive Search has been recognized as one of the nation’s leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.

Our innovative individualized placement strategies allow us to match Information Technology professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.

You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.

Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

©2022 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.

Job Id Number : 9672
Staffing Industry : Information Technology
Contact Chris Planeta in our Tampa, FL office for questions or to apply for the Monitoring Tools Engineer (SysTrack) job today;

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