Service Director – Commercial Lines DFW

DFW , TX $120,000.00 - $150,000.00 / Annual

Description

Top notch growing agency in the DFW Mid-Cities area is looking for a Commercial Lines Service Director. Will be responsible for the commercial service department, leading a team of service and support staff to ensure the highest standards of client service, team performance, and operational efficiency.

Looking for a Leader with proven service management experience in a retail broker setting. Need to have experience hiring, onboarding, training, mentoring, and developing staff. Will also manage a small, select portfolio of key commercial accounts.

Responsibilities:
Team Leadership and Development

Management of Remote Teams

Account Management

Collaboration with other internal Leaders

Technology and Process Improvement

Training and Professional Development


Qualifications and Skills:
Proven service management experience in a commercial insurance setting

Specific experience handling middle market construction accounts is a HUGE plus

Strong leadership and mentorship capabilities, with a commitment to team success

Attention to detail is vital for the success of this role

Tech-forward mindset with a focus on technology-driven process improvements

Excellent communication and interpersonal skills

Experience with remote team management

Knowledge of commercial insurance lines and client account management (middle market to large accounts)

Ability to build and optimize work flows that drive team performance


This is a key leadership role and will report directly to the President of the agency.
Competitive base salary, outstanding benefit offerings, and bonus potential.


About Criterion Executive Search, Inc.

For 44 years Criterion Executive Search has been recognized as one of the nation’s leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.

Our innovative individualized placement strategies allow us to match Insurance professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.

You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.

Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

©2025 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.


Job Id Number : 11209
Staffing Industry : Insurance
Contact Jodi Becker in our Tampa, FL office for questions or to apply for the Service Director – Commercial Lines DFW job today;

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